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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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curtis breese

April 8, 2026

5  out of  5
rating by curtis breese
"Always awesome and always takes care of our family!!! They make time for us at a moment's notice and help us tremendously"
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randy matney

April 6, 2026

5  out of  5
rating by randy matney
"Great"
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Alisha Jefferson

April 2, 2026

1  out of  5
rating by Alisha Jefferson
"I have been a State Farm customer with Sheila Wandell - State Farm Insurance Agent since 2016, carrying homeowners insurance along with multiple vehicles. During that entire time, I had never filed a claim. When I finally needed to file a legitimate claim related to my roof, the experience was extremely disappointing. The claim was denied despite multiple roofing professionals indicating that replacement was warranted. The adjuster handling my claim was dismissive and unprofessional, and the overall communication throughout the process did not reflect the level of service I expected after nearly a decade as a customer. To make matters worse, I am now being required to replace the same roof out of pocket in order to maintain coverage. Being denied coverage and then later told to replace the roof anyway feels completely inconsistent and unfair. As a long-term, claim-free customer, I expected better support and professionalism. Unfortunately, this experience has been very disappointing. I would strongly encourage others to carefully consider how claims are handled before choosing this agency."
We responded:
"Hi Alisha, thank you for your feedback. We understand your frustration and appreciate you sharing your concerns. We will reach out to you directly to discuss your concerns. "
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Israel Fritz

March 24, 2026

5  out of  5
rating by Israel Fritz
"Kim is the best Agent I have ever had in my life!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim provided you with such an exceptional experience. If you ever need anything else, we're here to help!"
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Teresa Murray Smith

March 13, 2026

5  out of  5
rating by Teresa Murray Smith
"Friendly, helpful staff that quickly deal with any problem you encounter. Their kindness and caring get me through the bad times when I need them. I wouldn't dream of going elsewhere for insurance."
We responded:
"Thank you Teresa for your 5 star review! We are so thankful for you!"
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Reece Tarver

March 9, 2026

5  out of  5
rating by Reece Tarver
"Amanda is always so helpful whenever I need anything. She does a great job helping with anything from making a payment or changes to just general questions. I prefer not to talk on the phone if I don’t have to so she always emails with me. It makes everything so much easier."
We responded:
"Thank you Reece for your 5-star reviews! We try to make doing business with our office as easy as possible!"
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Matt King

March 6, 2026

5  out of  5
rating by Matt King
"Amanda was very helpful and knowledgeable When choosing insurance options. Thank You"
We responded:
"Thank you for your 5-star review! We appreciate you!"
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Rhonda Taylor

March 4, 2026

5  out of  5
rating by Rhonda Taylor
"Shelia Wandell and her WONDERFUL staff have gone above and beyond for me and my family and our insurance needs! I highly recommend them and their expertise without any hesitation to anyone looking for insurance needs!!! Thank You ALL so much!!!!"
We responded:
"Thank you Rhonda! We appreciate you and your family!!"
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AlAn ZaStUdiL

March 3, 2026

5  out of  5
rating by AlAn ZaStUdiL
"Always in the office, and will cut a check within a short time frame for a NEW car or all the car repairs!! Great customer service!"
We responded:
"Thank you Alan for your 5-star review. We appreciate you!"
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Blake Brrron

February 20, 2026

5  out of  5
rating by Blake Brrron
"Excellent customer service and support. The staff there are wonderful and helpful."
We responded:
"Thank you for your 5-star review Blake. We appreciate you!!"
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Gary Glass

February 13, 2026

5  out of  5
rating by Gary Glass
"Amanda at State Farm at Sheila Wandell office was very helpful thank you."
We responded:
"Thank you Gary! We appreciate you!"
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randy fisher

February 10, 2026

5  out of  5
rating by randy fisher
"I worked with Kim from Sheila’s office and she made the whole process very easy. Everything was done in a very professional manner. She went over everything and saved us money."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kim provided you with a smooth and professional experience while helping save you money. We appreciate your trust and look forward to assisting you again in the future!"
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Natialya Holston

February 9, 2026

5  out of  5
rating by Natialya Holston
"Kim is the only reason I've stayed with statefarm. Shes the most dependable person I've worked with and is ALWAYS on top of things. I'm very thankful to be doing business with her, she keeps my mind at ease!"
We responded:
"Thank you for your wonderful feedback! We truly appreciate your loyalty and look forward to continuing to serve you!"
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Katie Woods

February 6, 2026

5  out of  5
rating by Katie Woods
"Quick and easy!"
We responded:
"Thank you for your feedback! We're glad to hear the process was quick and easy for you. If you need anything else, we're here to help!"
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Bob Wetherington

February 5, 2026

5  out of  5
rating by Bob Wetherington
"The State Farm Office run by Sheila Wandell is a great place to get your insurance needs and great price on insurance. From the time you enter the door to the time you leave. They make you feel like family. The agents greet you with a smile and are very knowledgeable about your insurance needs."
We responded:
"Thank you so much for your kind words! Your satisfaction is our top priority, and we appreciate you trusting us with your insurance needs. We look forward to continuing to serve you!"
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Greg Reed

February 5, 2026

5  out of  5
rating by Greg Reed
"The staff here are great . and done a great job of getting me what I needed would recommend anyone to this office for insurance needs"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that we provided great service and helped you find exactly what you needed. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Leandra Galliher

January 29, 2026

5  out of  5
rating by Leandra Galliher
"Sheila is a really nice person, i needed to get my car insurance back and pay the same amount. She worked her magic and gave me awesome discounts. Saved me alot. Thank you so much and i highly recommend Sheila if your needing a understanding person."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled we were able to help you save on your car insurance and provide the support you needed. Your satisfaction means a lot to us. If you ever need assistance, don't hesitate to reach out!"
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Musick Family

January 15, 2026

5  out of  5
rating by Musick Family
"Honestly the best insurance agent I’ve ever spoken with- extremely helpful and provided us with exactly what we needed for insurance coverage. Quick and easy process!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a quick and easy experience and that we could provide exactly what you needed. It was a pleasure assisting you, and we're here anytime you need us!"
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Jonathan Johnson

January 12, 2026

5  out of  5
rating by Jonathan Johnson
"Amanda Green was a pleasure to work with! I appreciate her guidance and look forward to working with her in the future."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that Amanda provided you with excellent guidance and made your experience a pleasure. We look forward to assisting you again in the future!"
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Brian Hartley

January 9, 2026

5  out of  5
rating by Brian Hartley
"Friendly staff who are always helpful. I believe that State Farm will do what they say, and this agency has treated me well over the years."
We responded:
"Thank you so much for your kind words! We're delighted to hear that our team has been friendly and helpful. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come!"
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Derrick Hensley

January 7, 2026

5  out of  5
rating by Derrick Hensley
"Best insurance you can have and very friendly staff"
We responded:
"Thank you for your 5-star review. We appreciate you!"
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Jocelyn Taylor

January 5, 2026

5  out of  5
rating by Jocelyn Taylor
"Great fast service and the best rates!"
We responded:
"Thank you Jocelyn! We appreciate your 5-star review!"
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Sky Hutchinson

December 2, 2025

5  out of  5
rating by Sky Hutchinson
"Kim is so nice and the best person to ever talk to about your insurance policy!!!"
We responded:
"Thank you Sky! We appreciate you!!"
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Justin Davis

December 2, 2025

5  out of  5
rating by Justin Davis
"Very helpful staff!!! Luckily I have been in very few accidents but they have always had my back and made sure I got the help I needed. Thank you!"
We responded:
"Thank you for your review Justin! We appreciate you!"
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Justin Hill

December 1, 2025

5  out of  5
rating by Justin Hill
"This is one of the best insurance offices around! Amanda is always so helpful and ensures to follow up, which is very much appreciated. We even moved out of town and kept this office as our agent. I highly recommend!"
We responded:
"Thank you, Justin, for your 5 star review! We appreciate you!!"