State Farm® Insurance Agent Sheila Wandell

"Kim has been truly exceptional in helping our family navigate our insurance needs. Her knowledge, professionalism, and genuine care have made the entire process smooth and stress-free!"

"My daughter recently had the first accident in the family ever! The process has been smooth- the app is amazing- Michelle has been fantastic. I could be sad we didn’t get a rental car, however with Michelle’s service from the local office I am not. However she hooked me up so that won’t happen again. I recommend this branch - phone calls always get returned or followed up with same business day! THANK YOU!!"

"Excellent customer service and very friendly. Kim is wonderful!"

"Michelle Nix has been incredibly helpful and professional. Always responds quickly and takes time to answer my questions and fit the best policy options to my circumstances. I highly recommend. Clifton"

"We had State Farm Insurance for a combined total between us over 50 years. They kept going up without any tickets or wrecks in years. My husband even had a business policy with them. We decided to go with a different company because of the price. After we canceled we received a bill for over $700. They said that the policy was fixing to go up and that was the difference that we had to pay. It was back pay. Then a couple weeks later we got another bill for over $500 and they said that was the bill from November til March. So, they ate saying for the year the difference was $700, but from Nov til Mar it is $500....my math isnt mathing on this one. State Farm is the most crooked insurance company there is. When one of their employees give you a number to another insurance guy saying that he would give us a better rate, that speaks volumes on what kind of company State Farm is and Sheila Wandell is always to busy to speak with customers, maybe she picks and chooses who she speaks with, leaves the hard stuff to someone else. I hope you all have the day you deserve!!!!! Farm Bureau is the way to go!"

"I've been with this office for many years. From day one the entire office has been helpful and knowledgeable. They are prompt at answering questions and give options when available, never pushing for more than I want or can afford. Michelle is always on top of things and treats everyone as if they are her only priority. I cannot recommend State Farm, Ms. Wandell, and especially Michelle enough."

"I have been Sheila Wandell State Farm Agency since 2007. I have referred many people there because of the personal touch of the agents there. One in particular...Michelle goes over and above by advising me when I don't know what my best options are. Also, I have had a couple of claims through the years that resulted quick settlements and no rate increases. I highly recommend this Agency!!"

"Insure all my vehicles here. Always easy to work with and prompt responses! They helped with coverage on a unique imported vehicle."

"I have had State Farm since I started driving 1987. I connected with Shelia Wandell’s office in 1994 when moved to Tri-Cities. To date I have 5 vehicles, a boat and house all insured with Shelia Wandell’s State Farm. I have heard horror stories of incidents when people have had issues getting their insurance company to cover accidents and taking for ever to work on but this has not been a problem with shelia Wandell’s office. We have had our share of incidents over the years and the employees have been very helpful and took care of issues very fast. We may pay a little more for our service but it has been worth not having to stress over what to do next during a life event. I highly recommend Shelia Wandell’s office for any insurance needs"

"Amanda was super nice and supportive through the entire process. Come across a few snags which she handled extremely well!"

"Great office to work with! Always doing everything they can to get us the best deal possible on all out insurance needs!"

"Always there to help me and make my life easier. Greatly appreciate this group of ladies. Thanks so much!"

"Great customer aervice!! Always so friendly and eager to help and they make it so quick and easy!!!"

"I've been with them 40 years. I really appreciate them for helping me when I have a question or just want to make a payment."

"Great customer service and always willing to help determine the best plan to fit your needs."

"Wow! This team is amazing. Always available to help and willing to go the extra mile to assist. Kim- thank you for taking a deep dive and being so responsive and kind- saving us money too! We are thankful for you guys!"

"Amanda provided great customer service and made transferring our insurance seamless and easy!"

"My 5 star review is specifically for Kim in the Sheila Wandell office. While others were so quick to write me off, Kim worked tirelessly for me and my claim and saved me as a State Farm customer."

"I rarely have to talk with this office, but when I do they always cheerfully and emphatically solve my issue quickly. I highly recommend this State Farm office and their agents."

"Best customer service! Sheila and her team, especially Michelle, always go above and beyond to take care of us."

"Great customer service. The ladies are always nice and are efficient in getting to you as soon as you walk in. Specifically, Kim Hoss, helps to answer any questions that you may have and gives you all the information you need to make any of your insurance deductions."

"I have been doing business with Sheila Wandell's insurance agency for over 20 years now, and I have multiple policies. Her agents are very personable, they know me and my family, and they watch for changes in our lives and on our policies. They take care of me and handle my needs, and they go to bat for me on issues that affect my insurance budget. In today's market, you find that you're going to be paying more than you want for insurance, so I say, and I believe, who you get your insurance through should also be your advocate and be there to navigate you through the obstacles of the insured world. With Sheila's team, I have that, and I'm thankful to their dedication toward keeping my life and those in it protected. Thank you all so very much for what you do."

"Very pleased with our agents! They are always eager to help and quick to answer! They are also very knowledgeable!"

"Thank you so much for all your help resolving my billing issues. This office hands down has the BEST customer service!"

"Referred by friends, and it was a good choic. They are great for those looking to find personalized help in Johnson City area, look forward to working with Sheila and Amanda at this State Farm"