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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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prettyboy fredo

August 6, 2026

5  out of  5
rating by prettyboy fredo
"Michelle at State Farm is the best , she always been available to assist with any situation I've have..lets go YSU!"
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Ashleigh Price

August 6, 2026

5  out of  5
rating by Ashleigh Price
"10 our of 10 would recommend working with Kim H at the State Farm office in Johnson City! She truly listened to our need and went above and beyond to get us the best rate!"
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shawne holly

August 6, 2026

5  out of  5
rating by shawne holly
"Definitely a 10+ rating!🏆
Amanda and Michelle are Amazing! I can call and say. Need to do this and before we finish the conversation, they say: I got you covered. They did it right then!! Amazing ladies!🏆🏆 Thank you for ALL you do!"
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Kam Brown

August 5, 2026

5  out of  5
rating by Kam Brown
"Always a pleasure to work with!!!"
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Zachary Green

July 28, 2026

5  out of  5
rating by Zachary Green
"Great place to deal with on insurance."
We responded:
"Thank you for the 5 stars Zachary! We appreciate your business!"
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Blake Paduch

July 28, 2026

5  out of  5
rating by Blake Paduch
"I called for renters insurance and Sheila was very helpful and quick with the service. She was very clear and also very kind, I wasn’t confused during any part of process."
We responded:
"Thank you Blake! We appreciate you!!"
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Riley Riggs

July 16, 2026

5  out of  5
rating by Riley Riggs
"Sheila works fast and provides my family with the best coverage at the best rate. We are highly satisfied with the service we received from her. We recommend Sheila to everyone we know!"
We responded:
"Thank you for your 5 star review. We appreciate you!!!"
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WILLIAM BUINICKAS

July 3, 2026

5  out of  5
rating by WILLIAM BUINICKAS
"Timely response regarding a policy coverage issue during a Holiday weekend! Nice to know that someone is there when you need them."
We responded:
"We are so glad we were able to assist. We appreciate you!!"
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Phillip Dunagan

June 26, 2026

5  out of  5
rating by Phillip Dunagan
"I was expecting a lot of trouble updating my policy, but Sheila made it quick simple and painless. She absolutely rocked at her job, and as a former call center worker myself I can say from experience she's absolutely killing it. Stay awesome Sheila! Thank you again!"
We responded:
"Thank you so much Phillip. We appreciate your kind words. Thank you for trusting us with your insurance needs. "
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Ashlie Finkle

June 16, 2026

5  out of  5
rating by Ashlie Finkle
"Kim was absolutely amazing to work with. She always helped me. She answered all the questions that I had as this was my first accident. She answered the phone with a comforting voice, and she helped me through the entire process from start to finish. I strongly recommend this place as they were amazing."
We responded:
"Thank you, Ashlie, for your kind words! We’re so glad Kim was able to provide the support and guidance you needed. We truly appreciate your recommendation and thank you for trusting us! 😊"
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corinnesamantha

June 13, 2026

5  out of  5
rating by corinnesamantha
"Sheila always puts her customers first, and we are so thankful for everything she does for our family. I highly recommend her to anyone looking for an insurance agent they can trust. She provides honest advice and makes sure you have the coverage you need without paying for things you don’t. Sheila genuinely has her clients’ best interests at heart, and her recommendations are always thoughtful and tailored to your needs. We couldn’t ask for better service!"
We responded:
"Thank you for your kind words and trust in our office. We’re grateful for the opportunity to serve your family and appreciate your recommendation."
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Alexa Banks

June 12, 2026

5  out of  5
rating by Alexa Banks
"Goes over and above for her clients. Wonderful customer service. I can’t say enough good things about Sheila. Would recommend her to anyone in need of insurance assistance."
We responded:
"Thank you for your kind review! We appreciate you!!"
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elizabeth sullivan

June 10, 2026

5  out of  5
rating by elizabeth sullivan
"Excellent customer care and fast service! Highly recommend this office!"
We responded:
"Thank you so much for your review! We’re thrilled to hear you received excellent customer care and fast service. Your recommendation means a lot to our team—please don’t hesitate to reach out if you need anything in the future!"
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Mike Lacy

June 10, 2026

5  out of  5
rating by Mike Lacy
"Amazing savings and customer service compared to Colorado!"
We responded:
"Thank you for the review! We’re so happy to hear you found amazing savings and experienced excellent customer service with us. We appreciate you!"
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Seth York

May 29, 2026

5  out of  5
rating by Seth York
"Great service, got the cheapest quote I’ve ever gotten and I would definitely recommend State Farm to others. They work with you and everything. God bless"
We responded:
"Thank you for the 5 star review! We appreciate you!"
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Patty Good

May 20, 2026

5  out of  5
rating by Patty Good
"Very Friendly and prompt."
We responded:
"Thank you for your 5 star review. We appreciate you!!"
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Emalee Dauginikas

May 13, 2026

5  out of  5
rating by Emalee Dauginikas
"Michelle has been a dream to work with. I very much appreciate that she's been extremely communicative, straightforward, and accessible for questions, concerns, and adjustments throughout the whole process!"
We responded:
"Thank you so much Emalee for your kind words. It is truly a pleasure working with you. "
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Alex Kincaid

May 12, 2026

5  out of  5
rating by Alex Kincaid
"Very good and very fast service!"
We responded:
"Thank you Alex for your 5 star review. We appreciate you!!"
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MIKE MARVEL

May 12, 2026

5  out of  5
rating by MIKE MARVEL
"Big shoutout to the team at Sheila Wandell’s office… service is always courteous, fast, accurate, and easy! Would recommend for your insurance needs."
We responded:
"Thank you so much for your kind words and recommendation. We appreciate you!"
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Ande Hall

May 8, 2026

5  out of  5
rating by Ande Hall
"Sheila and her team were so helpful after my son’s accident. They took care of everything for us and helped us with the things we needed to do on our end. They helped make a very traumatic and overwhelming experience, manageable. We were very thankful to have them by our side!"
We responded:
"Thank you so much, Ande, for your kind words and for trusting Sheila and our team during such a difficult time. We know how overwhelming an accident can be, and we’re grateful we could help make the process a little easier for your family. We truly appreciate your support and are so thankful your son is okay. Please don’t hesitate to reach out if you ever need anything in the future."
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Jim Mooneyhan

May 8, 2026

5  out of  5
rating by Jim Mooneyhan
"We had been with State Farm for decades, but fell for an advertisement for cheaper rates from a competitive company and switched. Well, you pay cheap, you get cheap. To our dismay, once they sold us the policies, we were never able to get the agent to call us back. With State Farm, we never had that problem. The folks at Sheila Wandell's office are super! They take very personal care of their customers. We'll never leave again!"
We responded:
"Thank you so much, Jim, for your thoughtful review and for coming back to our office. We truly appreciate your trust and loyalty over the years. Our team takes pride in providing personal service and being there when our customers need us most. We’re grateful for the opportunity to serve you and look forward to being here for you for many years to come!"
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Terry Rogers

May 1, 2026

5  out of  5
rating by Terry Rogers
"Excellent service and prompt response"
We responded:
"Thank you for your 5 star review Terry! We appreciate you!"
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Stephanie Runion

April 24, 2026

5  out of  5
rating by Stephanie Runion
"I have had car insurance with them for a long time- my entire family have state farm- we all go thru Sheila Wandell- I recently had an accident with my car- had to file a claim, deal with sketchy outrageous tow situation, rental car, and a hundred calls and questions daily!! Kim is AMAZING she definitely made the entire process easy. So thankful and grateful to have such a good insurance company and employees that actually care!!"
We responded:
"Thank you for your kind words and for trusting us with your insurance needs. We’re sorry for the stressful situation but glad Kim was able to make things easier. We appreciate you!"
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Jan Smith

April 14, 2026

5  out of  5
rating by Jan Smith
"Amanda went above and beyond during my call today and provided excellent solutions to a change request. Very professional and knowledgeable."
We responded:
"Thank you Jan for your 5 star review. We appreciate you!"
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Michael Miller

April 10, 2026

5  out of  5
rating by Michael Miller
"Sheila is very kind and understanding. It's easy to clear up unintended fees with her team!"
We responded:
"Thank you Michael! We are glad we could help out. "